The problem we built it for
A business that ships gets the same question every day: where is my order? Answering it means opening a courier's website, pasting a tracking number, reading a status, and typing it back to a customer, dozens of times a day, by hand, for information that already exists.
The tools that automate this usually want to send the message for you, from their number, in their words. That is fine until you care what your customers hear, or which number it comes from, or what happens to their phone numbers afterwards.
What we do instead
ShypConnect does the watching and stops there. You register a parcel with its tracking number and courier. We register it with the courier network, follow it, and the moment its status changes to one you care about, we send a signed message to your own endpoint.
What happens next is yours. Your WhatsApp integration, your templates, your sender number, your tone. We are the part that watches; you are the part that talks.
How it works
- Register a parcel. Tracking number, the courier we detect from that number as you type, and the phone numbers this parcel concerns. Choose which of the five status changes you want to be told about.
- We track it. Continuously, until it is delivered. You see its current status and its full checkpoint history in your account.
- We tell your systems. Each event is an HTTPS request to your endpoint, signed with a secret only you and we hold, so your server can prove it came from us. If your endpoint is down we retry over the next day and show you every attempt.
The decisions behind it
One credit, one parcel
No per-message pricing and no charge for the number of people a parcel concerns. A credit is spent only when the courier network accepts the registration, and if no courier ever scans the parcel it returns to your balance automatically after 7 days. A wrong digit should not cost you anything.
Nothing goes quietly missing
If your endpoint is down we retry 6 times over roughly a day. Every attempt is listed with its status code and response body, and you can retry any of them by hand. A system that silently drops notifications is worse than one that has none, because you find out from your customer.
Your customers' data stays your customers'
We do not sell data, do not use it for advertising, and do not train models on it. Raw courier payloads, the records carrying the most personal detail, are deleted automatically once they are no longer useful for settling a dispute. The Privacy Policy sets out exactly what is kept, for how long, and who it reaches.
Prices you can see before you sign up
Plans, credit allowances and the price of extra credits are all on the pricing page, with GST shown separately rather than folded into one figure. You can cancel from inside your account at any time, and it takes effect at the end of the period you have paid for.
Who it is for
Indian businesses that ship regularly and already have, or are willing to build, somewhere for the events to land: a WhatsApp Business API setup, an internal tool, an order management system, or a small script. If you want a service that sends the messages itself, this is not that; if you want to keep control of what your customers hear, it is.
Who we are
ShypConnect is operated by ShypConnect, based in Surat. Our registered office is at B-203, Shiv Dhrasti Residency, Umbhel, Surat, Gujarat 394325, India.
Questions, or something not working the way this page describes? Write to hello@owlsy.dev. We answer within one working day.